Asking the following questions might be useful in helping you choose the right training provider for your career path.

What are the total fees?

What is covered in the total fee? Tuition? Books? A kit? Application fees? Graduation fees?

Is there a Work Experience component?

How much real experience will be provided if any?

What student support is offered if any?

Some schools may offer added support such as financial aid, job search services, counselling, computer access, etc.

What type of credential do I get when I graduate?

There is a difference between certificate and certification. Certification is industry-recognized and granted only after meeting industry requirements through testing. A certificate is documentation of participation in any given course.

What are the minimum and maximum class sizes?

Class size matters in technical training. How many students will you be competing with for your instructor’s help and attention?

Are there any student perks?

Some training providers may offer discounts at distributors post graduation. Other examples include parking, food services, technology supports, etc.

Are the instructors available for one-on-one support?

What methods can I use to contact my instructor after class?

Is there an attendance policy?

What is the training providers policy on attendance, personal image standards, conduct, etc?

What is the refund policy?

What if I change my mind before I start? The first week after? What if something unexpected happens that prevents me from finishing the course?

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EXECUTIVE SPA GROUP

ESG is a Beauty Industry Resource Centre offering many free business, career, and employment services to Albertans. Contact us to meet with our Career and Employment Consultant who can help you develop a career path that is right for you.

ESG is a Beauty Industry Resource Centre offering free business, career, and employment services to Albertans. Contact us to meet with our Career and Employment Consultant who can help you develop a career path that is right for you.

To help you choose the right training path, ask yourself the following questions:

WHERE DO I SEE MYSELF IN 5 YEARS?

If your goal is ENTREPRENEURSHIP, you have absolute freedom of your learning path.

DO I HAVE HEALTH CONCERNS THAT MIGHT AFFECT ME?

Many personal care services require a certain amount of physical strength.

HOW MUCH CAN I SPEND ON IT?

This includes money and time. Will you need to work while you train?

IS THIS COURSE INDUSTRY-RECOGNIZED?

Certificate is different than certification. Certificates do not require you to pass an exam.

WHAT IS REALLY IMPORTANT TO ME?

Things to consider are price, reputation, financing, location, student success rates, etc.

WHAT IS MY LEARNING STYLE?

Do I learn by seeing, listening, or doing? Is on the job-training a possibility?

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READ MORE: Questions to ask to help you choose the right training provider.

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EXECUTIVE SPA GROUP

Beauty Industry Resource Centre

Last November, The National Post reported that Alberta Health aims to eliminate 500 nursing jobs over the next three years in an effort to find efficiency in the budget.

Not surprisingly, we have had nurses come to us for guidance on how they can use their training and experience in the beauty industry.

Nurses working with injectables.

Nurses who join the beauty industry are often interested in offering injectables. Botox and fillers are amongst the fastest growing services in the beauty industry,

Alberta Health asks 3 questions when it comes to injectables:

1. Who can buy it?
2. Who prescribed it?
3. Who administers it?

If you a member of any college of nursing in Alberta (such as CARNA, CLPNA, or CPSA) you have to check with your college to see what you as a member are allowed to administer as a nursing professional.

If you want to provide aesthetic services, there are multiple medispas that hire RNs to administer injectables. For example, some spas work directly with doctors who are able to get and prescribe the injectables and the RN administers it.

Each manufacturer may have their own rules around a physician being present in the facility when injections are being administered. You will have to contact the manufacturers in question and inquire about their specific instructions.

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Cosmetic Botox® and Nurse Colleges

Botox is a Schedule 1 drug and therefore requires a prescription. Once a prescription has been written, it is currently up to each college to decide whether to allow their members to administer the drug, and under what conditions.

Botox® Manufacturer’s instructions

ALLERGAN’s instructions for use of Botox generally state that injections can only be given by physicians with the appropriate qualifications and experience in the treatment and the use of required equipment.

Who can buy it?

The sale of Botox is regulated federally. Only certain health professionals can purchase this drug legally.

Illegal Cosmetic Botox

Health Canada says is very interested in any inappropriate sales of Botox®. Alberta Health asks you report any suspected illegal sale of Botox.

Cosmetic Botox® and Alberta Health Violations

Alberta Health is not proposing a policy on the use of drugs in personal service settings, but, if reports arise that Botox is being offered in an unsanitary manner, steps will be taken by health inspectors to correct those violations.

The amended Personal Services Regulation and Standards require an operator using cosmetic Botox to follow any accompanying instructions for safe use.

Alberta Health Inspectors may also take referral steps if an inspector suspected irregularity with the purchase, prescription or administration of the drug. These referrals might be to a regulatory college, Health Canada, Alberta Health or to administrators the Pharmacy Act.

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Classification of Dermal Fillers

Dermal fillers (Polymethyl-methacrylate microspheres (PMMA) and Hyaluronic Acid) are neither a drug, nor a cosmetic. Rather they are a Class 3 medical device (given how far they are inserted into the body).

Sale of Class 3 medical devices

There are no restrictions placed on these devices by Health Canada as to who can sell them. Some manufacturer’s state that the fillers are only to be used by a health care practitioner.

Dermal fillers and Alberta Health

The newly updated Personal Services Standards regulate the use of fillers to require that they carry the product name, a list of ingredients and instructions for safe use. Also, any instructions for safe use must be followed by the operator.

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EXECUTIVE SPA GROUP

Beauty Industry Resource Centre

(780) 604-2772

info@executivespagroup.com

Do you shake your client’s hand the first time you meet them or do you believe it is an antiquated practice?

The estheticians of yesteryear were trained to shake the hand of the client as they introduced themselves for the first time. In fact, many estheticians trained abroad still practice the handshake.

Call us old fashioned, but we still believe in the handshake. It’s a show of respect and professionalism. Shaking your client’s hand when you first meet them adds a touch of class to your salon or spa.

WHAT DOES YOUR HANDSHAKE SAY ABOUT YOU?

People use different handshakes. It is important to know what message your handshake is sending to the receiver.

Types of Handshakes

• Jell-O hand: this handshake is often interpreted as a sign of passiveness, weakness, lack of energy, or drive. This handshake tells your customer that you are lacking confidence in your position. For the receiver of this handshake they can be left feeling awkward after this limp shake.

• Death grip: this handshake is aggressive and firm, but often too firm for the receiver leaving their hand feeling numb or pained. Although the giver of this handshake is attempting to portray dominance and assertiveness, it can be seen as overly aggressive or offensive in some situations. This handshake is not appropriate for the nature of the beauty industry and should be avoided in customer service.

• Hand Cradle: this handshake is used as a display of affection. The giver of the handshake can use this as an opportunity to show the receiver that they are protective, caring, and trustworthy. It is most commonly used and most appropriately used between individuals who share a bond or emotional connection. Similar to a hug, it can be considered inappropriate in a customer service setting, or first interaction.

• Missionary: this handshake is a display of dominance. It involves the giver turning their palm down leaving the other individuals palm turned up. The giver in this situation is showing that they feel superior or dominant over the other individual. This handshake should be reserved for situations in which a powerful statement is to be made. Refrain from using this handshake in customer service situations, or with your authority.

• Lady fingers: this courteous handshake is used by women when greeting a man. It is used to keep distance between the lady and her greeter by extending her arm towards him and allowing only her fingers to be grasped. This handshake is not inappropriate in a customer service interaction, even with male customers.

• The go-to shake: this handshake is appropriate for most situations as it is neither overpowering nor lacking in confidence. This handshake involves a comfortable grasp and a quick 3 second shake. Both parties’ hands are vertical and exert an equal amount of pressure. This handshake tells your customer that you are a professional and consider them equals in your interaction. Always ensure you are making eye contact with your greeter when shaking their hand. TIP: If the person is holding your hand for too long gently place your other hand over theirs and pull away.

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Are you interested in joining the beauty industry? ESG is a Beauty Industry Resource Centre. Our Career and Employment Consultant is ready to help you design a career path that is right for you!

We recommend starting off with esthetics basics like Waxing.

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Looking for jobs in beauty? Try our job bank.

Visit our job bank for Beauty jobs in Edmonton and area. It is Alberta Beauty Industry- focused and contains up-to-date job listings in Alberta. ESG offers short training courses to help you reach your goals one step at a time.

EXECUTIVE SPA GROUP

About 70% of our students have long term goals of self-employment.  We offer the following advice to our students: Choose your start-up location in a neighbourhood where you see yourself in the long run.  Clients will follow if you move nearby 😉

In this article, we review different rental options for budding beauty industry entrepreneurs.

RENTING SPACE IN A SPA or SALON

Renting a room (or chair) in a spa or salon is a good way to get your toes wet in the world of commerce. This option allows a certain amount of independence, it’s like renting a room  in a house where a family lives. For example, you may be able to set your own hours, but will be limited to their hours of operation.

A benefit of this arrangement is cross-promotion.  Renting space from an existing beauty business could give you access to a pool of existing clients. People who rent space in a spa/salon usually do so with the hopes that their business will also be visited by that spa/salon’s regular clients.  Cross promotion is mutually convenient ONLY when you rent from an establishment that offers different services than you.

Be prepared for conflict if you offer the same services as your landlord!

What can I expect my rental fee to be?

Your rental fee will depend on multiple factors.  The location of the establishment and the size of the room you will be renting are primary factors. The best way to conduct your research is to inquire about other places renting nearby (even if you are not interested in those locations).  

Also ask what is included in the fee. Things to consider are:

• How will your clients pay? Will you be getting your own pos or will you be using theirs? 

• Will their receptionist be greeting your clients? 

• Will you be using their washer/dryer?

• Who will clean the common areas?

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RENTING SPACE IN A COMMUNITY

Renting space in a community such as My Lofts or Citizen Salon Studios is a new concept worth exploring! This option is good for service providers with a small-medium client base. It allows for more independence and is an excellent choice for service providers whose goal is to earn a comfortable income.

Renting space in a community is like living in a furnished condo with utilities and amenities included. Rent is understandably higher as it can include equipment, furniture, and services such as online booking and marketing. It also includes maintenance of common areas.

Another pro of renting space in a community is the love and support from your neighbours. You all have something in common- an entrepreneurial spirit and your love for the beauty industry!

On the other side of that coin, your neighbours are also your competitors. There’s nothing wrong with a little competition! We advise our students to see competition in a positive light- it keeps us on our toes and reminds us daily to treat our clients like important guests J

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RENTING SPACE ALONE

Renting a store front space is a goal for service providers who want to run an entire operation. This option requires a larger financial investment and an existing client base.

This option is like renting an entire house for yourself and your family (staff). It is maximum commitment for maximum independence. You are responsible for every aspect of your business.

We do not recommend renting an entire spa/salon in hopes to rent out rooms/chairs while you build your clientele.  Do not overextend yourself! What if you aren’t able to rent ‘that chair’ or ‘that room’ in time?

Making sound financial decisions during the start-up phase is what will take your business into year 2. Try not to rely on credit and keep your overhead as low as possible for as long as possible.

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Are you interested in self employment? ESG offers short training courses to help you reach your goals one step at a time.

With ESG, you can custom-design your beauty career by taking the courses you are interested in. If you are joining the beauty industry, we recommend starting off with esthetics basics like Manicures and Pedicures or Waxing and Tinting.

EXECUTIVE SPA GROUP

Beauty Industry Resource Centre